Terms & Conditions
Last updated: 15 September 2026
1. Scope
These Terms & Conditions govern purchases made through the motionONE online shop at:
By placing an order, the customer agrees to these Terms & Conditions.
2. Seller
The online shop is operated under the name:
motionONE
Rütiring 10
8303 Bassersdorf
Switzerland
Email: support@motionone.ch
Legal operator: Emily Wilson
3. Products
motionONE sells digital products including, but not limited to:
- PowerGrades
- LUTs
- presets
- templates
- digital assets
- related post-production resources
Product descriptions, compatibility information and included files are provided on the relevant product page.
Customers are responsible for verifying that their software, hardware and workflow meet the stated compatibility requirements before purchasing.
4. Prices
All prices are displayed in the currency shown during checkout.
The total amount payable is displayed before the customer completes the purchase.
Any applicable taxes or other charges will be shown where required.
5. Formation of Contract
The presentation of products in the online shop does not itself constitute a binding contractual offer.
By completing the checkout process and submitting the order, the customer places an order for the selected digital product.
A contract is concluded when the order is accepted and confirmed electronically by motionONE or the relevant checkout system.
6. Payment
Payment must be completed using one of the payment methods offered during checkout.
Digital products may only be delivered after successful payment authorization.
7. Digital Delivery
Products are delivered digitally.
After successful payment, the customer will receive access to the purchased product either through:
- an immediate download
- a download page
- an email containing access information
- another digital delivery method indicated during checkout
No physical product will be shipped unless explicitly stated otherwise.
8. License and Permitted Use
Unless a separate product-specific license states otherwise, purchasing a motionONE digital product grants the purchaser a limited, non-exclusive, non-transferable license to use the product for their own personal or professional creative work.
The purchaser may use the resulting work commercially where permitted by the applicable product license.
The customer may not:
- resell the original digital files
- redistribute the files
- upload the files for public download
- share the files with third parties
- sublicense the files
- package the files into another digital product for resale
- claim ownership of the original motionONE product
Copyright and ownership of the original digital products remain with motionONE or the respective rights holder.
9. Compatibility
Customers are responsible for checking the compatibility requirements listed on the product page before completing a purchase.
Differences in software versions, third-party plugins, operating systems, hardware, color-management workflows or project settings may affect how a product functions or appears.
10. Refunds and Returns
Because motionONE products are digital and are delivered or made available immediately after purchase, purchases are generally final once delivery has occurred.
The separate Refund Policy forms part of these Terms & Conditions.
Nothing in these Terms & Conditions excludes rights that cannot legally be excluded under applicable law.
11. Product Defects and Mandatory Rights
If a digital product is technically defective or does not correspond to the characteristics expressly promised at the time of purchase, customers should contact:
Any mandatory statutory warranty or consumer rights remain unaffected.
12. Intellectual Property
All copyrights, trademarks and other intellectual property rights relating to motionONE products and website content remain with motionONE or the respective rights holder.
No intellectual property rights are transferred to the customer except for the limited usage rights expressly granted.
13. Misuse and Unauthorized Distribution
motionONE may suspend access to products or services where there is reasonable evidence of:
- unauthorized redistribution
- license abuse
- fraudulent purchases
- chargeback abuse
- unauthorized account sharing
- infringement of intellectual property rights
This does not affect mandatory customer rights.
14. Availability
We aim to keep the website and download infrastructure available but cannot guarantee uninterrupted access at all times.
Temporary interruptions may occur due to maintenance, technical failures or circumstances beyond our reasonable control.
15. Limitation of Liability
To the extent permitted by law, motionONE is not liable for indirect, incidental or consequential losses arising from the use or inability to use its digital products.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
16. Changes to Products and Terms
motionONE may update products, website content and these Terms & Conditions from time to time.
The terms applicable to a purchase are generally those made available to the customer at the time the order is placed.
17. Governing Law
These Terms & Conditions are governed by Swiss law.
Mandatory consumer protection rules applicable at the customer's place of residence remain unaffected where they cannot legally be excluded.
18. Jurisdiction
Any jurisdiction clause is subject to mandatory consumer protection rules.
Where applicable, consumers retain any right granted by law to bring proceedings at their place of residence.
19. Contact
Questions regarding these Terms & Conditions may be sent to: